Trainee Claims Technician Bridgend, United Kingdom
Tokio Marine
- Bridgend
- Permanent
- Full-time
- Learning and Handling of insurance claims, primarily Property Claims involving technical decisions, where experience will be gained alongside our experienced team.
- Ability to manage workloads showing effective organisation
- Caseload/Customer management of claims from start to finish
- Make effective and prompt decisions in respect of policy cover
- Able to communicate decisions clearly over the phone and in written form
- Ability to meet specific deadlines and manage workloads
- A committed and flexible approach, whilst taking accountability for own actions
- Good attention to detail and understanding of the importance of accurate and thorough data capture
- Proficient written and verbal communication skills
- Previous insurance experience, not essential
- Educated at least to GCSE Level
- Previous phone and written based customer service experience