Branch Manager - Mirfield
Hays Travel
- Mirfield, West Yorkshire
- Permanent
- Full-time
- Be a true role model for your teams and peers as trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service
- Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible
- Enable the effective day-to-day operation of your branch and foreign exchange bureau
- Manage, coach and develop your branch colleagues
- Inspire your customers' through providing exceptional customer service at all times
- Increase the exposure of your branch through developing new business leads and maximise social media to promote offers, generating customer engagement and sales
- Oversee and support your teams members performance, supporting areas for development in order to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best
- Act as a figurehead within the local community, attending all promotional activities and events that will aid your branch performance and impact
- Assist in the recruitment of colleagues into your branch, including apprentices whom you will ensure their development is tailored to their talent progression
- Great leadership skills and experience of working leading other colleagues
- Ability to coach, develop and motivate a team
- Ability to work towards individual and team sales targets
- Excellent communication and customer service experience
- Good accuracy and numerical skills with the ability to understand and interpret financial statistics
- Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business
- Ability to assist with the development of colleagues in order to maximise job satisfaction, performance and talent succession
- Competent IT Skills
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent