OT Infrastructure Specialist
AG Barr
- Cumbernauld, North Lanarkshire
- Permanent
- Full-time
- Own and develop OT Infrastructure support & management processes and KPIs to ensure Supply Chain receives the required levels of system availability and performance.
- Monitor the performance of all hardware platforms, investigate and recommend any enhancements which may be required.
- Remain vigilant about upgrades and patches, managing end-of-life risk and wider implications of required changes/updates.
- Working with Site management teams, ensure appropriate support arrangements are in place with critical OEM support partners.
- Proactively manage OT risk and ensure high levels of resilience and security through the management of OT assets and support partners
- Own the DR Plan for OT, ensuring that it is maintained and fit for purpose.
- Work with the Information Security Specialist and Site Management to ensure appropriate security standards are implemented within the OT environment.
- Support development of additional technology & services to enhance the company's OT system portfolio.
- Support the design and implementation of the OT elements of major capital projects.
- Proactively identify opportunities to improve service, availability, resilience or functionality of the Company's OT and IT infrastructure.
- Deliver excellent levels of IT service to the AG Barr user community through effective 2nd\3rd line incident and problem management processes.
- Mentor Infrastructure Analysts to support the adoption of best practice and development in both technical and non-technical capabilities (team working, business partnering etc).
- Support the business in its strategic vision for OT, providing insight into design patterns and solution blueprints which can be used and reused across multiple production sites.
- Experience of functional partnering combined with strong analytical skills and a hands-on approach.
- Strong communication and influencing skills - both verbal and written. Able to flex their influencing style and engage effectively at different levels of the business.
- Proven track record of managing internal resources and external suppliers to work together on a multi-faceted solution and the experience to troubleshoot and manage critical incidents that can include multiple vendors.
- Proven track record of leading and managing complex OT change projects. This includes planning, assessing resource requirements, managing budget and risks, and regular progress reporting.
- Able to manage external suppliers to work together on a multi-faceted solution and the experience to troubleshoot and manage critical incidents that can include multiple vendors.
- Lead the initiative for improving existing systems and services, using current and upcoming technology
- Strong knowledge of OT concepts and design patterns
- Strong knowledge of HMI and PLCs functions
- Strong knowledge of OT specific protocols
- High level understanding of manufacturing processes, especially in the food and beverage industry
- Knowledge of network, storage, server and client management technologies
- Knowledge of a server and client virtualisation technology
- Up to 33 days holiday (depending on shift pattern)
- Flexible holiday trading
- Living Wage Employer
- Healthcare Cash Plan
- Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc
- Life assurance
- Save as you earn scheme
- Staff sales discount
- Free AG Barr products throughout your working day
- Pension
- Annual salary review
- Ongoing professional development