Sales Associate
Mashburn, LLC
- Washington DC
- Permanent
- Full-time
- Make all customers feel welcome and taken care of by exceeding their expectations and providing and exceptional brand experience
- Demonstrate deep knowledge of the products and styling to advise customers of all shapes, sizes and ages
- Maintain an active client book, contacting clients regularly and providing appropriate follow-up
- Create meaningful relationships with customers to personalize interactions, build loyalty and develop brand ambassadors
- Consistently achieve or exceed monthly and seasonal individual and store sales goals
- Work as a team player, partnering with fellow associates and fostering open communication, to ensure a consistent customer experience and contribute to a positive working environment
- Maintain a strong desire to continue to learn and grow every day
- Maintain seamless operations and processes according to brand guidelines
- Passion for womenswear with knowledge of fabrics, garment construction, and styling preferred
- Kind, friendly, and enthusiastic attitude with a desire to serve others and provide memorable hospitality
- Proven ability to quickly build rapport and relationships with customers and colleagues
- Proven ability to drive and exceed individual and/or team sales goals
- Excellent communication skills and the ability to graciously handle multiple tasks simultaneously
- Strong organization, attention to detail, and follow-up skills
- Has a proactive, self-starter mindset that brings new ideas and solutions to the team
- Is a motivated, resourceful problem-solver and team player with a "no task is too small" attitude
- Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines
- Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles
- Anticipates opportunities to drive business, build morale & solve problems
- Has an entrepreneurial spirit & enthusiasm for growing with Mashburn
- Reflects our Core Values of Hopeful, Helpful, Hardwork, Nimble, Hospitable and Humble