Manager, Sales Compensation - Line of Business
Epsilon
- Waban, MA
- Permanent
- Full-time
- Lead a high performing team of one or more sales compensation analysts by providing direction, prioritization of tasks, and ensuring accuracy and timeliness of workflows and commission payments.
- Support the field and other departments, such as sales and finance, by responding to inquiries, resolving disputes, and supporting the exception review process.
- Manage the onboarding training experience for new hires related to their plan, calculator, and any other pertinent detail.
- Manage the incentive compensation plan implementation in Xactly including UAT (test scripts, logging defects, etc.).
- Ensure monthly, quarterly, and yearly plan calculations are accurate, comply with plans, communicated properly, and completed in a timely manner for payroll submission.
- Resolve escalated issues and questions concerning incentive plan design, measures, and policies.
- Support the development and implementation of administrative Compensation Policies working with Finance, Legal, HR, Sales Operations and Sales and Client Services Management.
- Assist in the SOX processes and ensure audits are complete and reviewed.
- Provide ongoing standard and ad-hoc reports to assist analysis of historical, current, and prospective sales commission activity.
- Function as an administrative SME to the Director of Sales Compensation, Design & Analytics, and key team leaders in the design of compensation plans, providing input on system functionality, implementation process, and overall implementation timeline.
- Own the process improvement and automation roadmap for supported line(s) of business.
- Support the integration of sales programs, following M&A activities.
- Collaborate with the Manager of Sales Compensation Operations to identify areas for improvement regarding participant, payment, and policy management.
- BA/BS in quantitative major (finance, business, mathematics, statistics) preferred.
- 5-7+ years of sales compensation experience required.
- Skilled and enthusiastic about leading a high performing team - supporting your team's growth is core to your management style.
- Possess strong analytical chops, a problem-solving mindset, and exceptional project management skills.
- Experience in large, complex organizations with more than one revenue channel or sales division.
- Challenges the status quo - always looking for ways to improve process or design effectiveness.
- Ability to communicate effectively with internal and external customers of all levels.
- Ability to manage programs and processes globally.
- Experience identifying areas for process improvement and execution.
- Strong ability to analyze a situation, evaluate options, and solve problems.
- Advanced time management skills including ability to oversee multiple projects with aggressive deadlines.
- Advanced Microsoft Excel skills including use of PowerPoint, Excel, advanced formulas, and scenario analysis.
- Working knowledge of Xactly with the ability to optimize its use internally and externally to the sales incentive team.
- Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility