Technical Customer Service Advisor (Danish Speaker)
Blu Selection
- Barcelona
- Permanente
- Tiempo completo
- Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat and email
- Assist new customers with their account activation, transaction status queries and financial requests
- Maintaining and updating the customers' accounts
- Ensuring high-quality service and maintaining strong customer relationships
- Type of contract: Indefinite
- Fulltime, working hours are Monday - Friday 08-20 and Saturdays 10-14
- Salary: 1500€ + performance bonus of potentially 200€ per month
- The training/onboarding period 4 to 6 weeks, beginning with a 1-week initial training conducted in the office.
- Equipment provided
- Growing opportunities within the company
- Events with the team
- Free Spanish lessons
- Constant training
- International environment
- Support from the company regarding NIE and SSN
- A native level of Danish and a good level of English
- Having an interest in technical support and troubleshooting
- Being an attentive listener, comfortable and skillful at communicating with people
- Being energetic, innovative and working proactively at a fast pace
- Call center experience is preferred
- The unique experience of an international and diverse culture
- A beautiful beach city surrounded by both coastal towns and mountains
- Delightful gastronomic experiences of Spanish, Catalan and World cuisines
- Quite a dynamic and active urban life where it is difficult to get bored
- Sunny days, Mediterranean weather and a relaxed lifestyle
- An attractive startup and innovation hub with exciting opportunities
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