Customer Account Specialist
SV Microwave
- West Palm Beach, FL
- Permanent
- Full-time
- Processing orders, often with complex requirements, from quoting stage through delivery.
- Interacting directly with customers or sales representatives via email or phone to provide support for scheduling, requirement changes and all other customer requirements.
- Working with customers to meet project expectations for delivery and quality.
- Collaborating with manufacturing, engineering and materials departments to resolve customer issues. Developing relationships within the company to meet goals as a team.
- Using computer systems and internal tools to effectively process customer orders, create quotations and maintain correspondence files.
- Partnering with the inside sales team to forecast monthly and yearly performance metrics to meet company goals.
- Associate's or Bachelor’s Degree
- Proficient with computers, Microsoft Office
- Excellent initiative and problem-solving skills
- Good communication skills, both written and verbal
- Professional demeanor
- Prior customer service or sales experience preferred
- Exposure to components/electronics industry a plus
- A start-up atmosphere within a large, established organization
- A meritocracy where a high level of achievement and contribution is rewarded
- Veteran friendly
- Financial security through competitive salary, incentives and retirement plans
- On the job training and continuous career development opportunities
- 401k with a generous company match plus an additional employer-paid contribution
- Healthcare including medical, dental and vision, life and disability
- 15 days of Paid Time Off and 12 paid holidays
- Tuition reimbursement opportunities and education loan repayment assistance
- The stability of a company with a record of strong financial performance