IT Project Support Specialist - Manufacturing & Supply Chain
MKS Instruments
- Bangalore, Karnataka
- Permanent
- Full-time
- Assist with project lifecycle from intake, planning, scheduling, monitoring, reporting, to closing.
- Capture/assist with creation and update project plans and supporting documentation with tasks, notes, reporting, analysis, and other assignments as needed.
- Communicate with stakeholders across the business to ensure the success of assigned projects.
- Monitor various aspects of assigned projects, including progress and status reporting for assigned projects.
- Identify, communicate, and support appropriate addressing of project questions, inquiries, and risks and issues, offering guidance and scheduling meetings as necessary to ensure items are addressed in a timely way.
- Lead team sprint planning exercises for assigned projects.
- Collaborate with IT Project Management Office to continuously improve project delivery methods.
- Associates degree in business administration, computer science, or related field
- 1-2 years of direct experience in project coordination or related experience
- Strong customer service focus
- Excellent interpersonal skills
- Excellent verbal, written and visual communication skills appropriate to diverse audiences
- Ability to work collaboratively and independently in cross-functional team settings and across time zones
- Ability to adapt responsibly to shifting priorities, demands and timelines based on evolving conditions
- Ability to work productively with ambiguity and conflicting requirements
- Proficiency in various project management and productivity software, such as Microsoft Office365/M365, MS Project, Jira, etc.
- Ability to proactively learn and synthesize information to resolve problems and improve
- Knowledge and experience in the use of various project management structures and techniques as appropriate for project size and risk including agile and waterfall
- Knowledge of the PMI Project Management Body of Knowledge, SAFe, Prince and related areas
- Experience with Service Now, Jira or other project-specific tracking tools
- Language required: Fluent in English
- Experience working in a multi-national high-tech company
- Ability to help identify, and support facilitation and negotiation of stakeholder disagreements to reach effective compromises
- Certified Associate Project Management (CAPM®) or related credential
- This position has no supervisory responsibilities
- This role routinely uses standard office equipment such as computers, phones, scanners, etc.
- Position can be hybrid – 3 days in office required, 2 days remote or fully onsite