Consulting - Senior Associate Service Now | Cybersecurity [US Client]
PwC
- Buenos Aires Azara, Huesca
- Permanente
- Tiempo completo
● Design, configure, develop, and test on the ServiceNow platform including but not limited to the CMS, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management.
● Design, configure, develop, and test custom ServiceNow forms, tables, and workflows based on business
requirements
● Support the team responsible for the implementation and administration of the ServiceNow installation,including managing system configurations, gathering and documenting user and process requirements,developing workflow customizations, and performing quality assurance testing and user acceptance testing.Main TasksImplementation and process design of ServiceNow’s products and developing our own custom solutions sticking to the global standards.Work with a diverse workforce from different countries (US and Bangalore) to meet with client gathering requirements, implementing and demoing.Preferred Knowledge/Skills -
● 3-5 years’ experience integrating ITSM solutions in a complex environment
● 3-5 years’ experience gathering requirements and translating them into ITSM processes and functions
● Experience in consulting and the technical/functional skills necessary to make an impact on consulting
engagements
● Familiarity and experience working in an agile development environment
● ITIL V3 Foundations certification is a must, Advanced ITIL V3 certifications preferred
● Experience in developing and implementing ServiceNow integrations with other tools
● Deep understanding of JavaScript and Web Services
● Working knowledge of industry standard ITSM tools (i.e., ServiceNow, HP, BMC, CA, IBM, or others)
● Solid understanding of infrastructure concepts
● Exposure to Active Directory configuration/administration, strong networking concepts is a plusUnderstand the importance of have a correct information managementKnowledge of Information Security and Data ProtectionCorrect Information Security ManagementEducation Qualification - Bachelor's degree in Business, Information Technology, Computer Science or related fieldCertifications Preferred:
● ServiceNow Certified Application Developer
● ServiceNow Certified Implementation Specialist
● ServiceNow Certified Administrator
● ITIL Foundations.All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified) EnglishTravel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date