Senior Manager Supply Chain & ESO IT Solutions Operations

Novartis

  • India Prague
  • Permanent
  • Full-time
  • 1 month ago
About the roleJob Summary/Purpose :This role ensures that Supply Chain and External Manufacturing IT global solutions operated effectively and in compliance to regulations throughout their lifecycle enabling quality services to be delivered to stakeholders as per agreed service descriptions. Defines the operations strategy together with the product teams of the respective areas and in close collaboration with other Technology functions. Acts as the global operational service lead for all solutions within the Supply Chain & ESO area. The role will be joining Supply Chain, Manufacturing & Quality team and plays a critical role for the success of our future Digital Manufacturing StrategyYour Key Responsibilities
  • Implement and lead external operations teams and contribute to the contract definition and selection process of external operations service providers.
  • Ensure SLAs are met for all IT applications in the field, collect customer feedback, and identify optimization areas; identify and manage risks related to Technology Services. Key applications: Kinaxis RR, eCarrier, Sensitech, Sentinel/Codesoft
  • Execute and implement good operational governance models with all relevant stakeholders in collaboration with the product delivery projects.
  • Ensure investments are leveraged by following the governance model leveraging existing solutions.
  • Accountable for Technology operations across SMQS including manufacturing sites with the help of external service providers.
  • Initiate product update, replacement, and retirement projects based on product lifecycle schedules determined during product operations.
  • Effective at critical incident management, drive process improvements towards increased production efficiencies
  • System operations budget accountability to the business. Help business to understand their choices to manage technology costs.
  • Close partnership with Suppliers/Vendors, managing KPIs, identifying and continuously working on improvement areas for Operations stability.
  • Fully accountable for determining the operational objectives and medium-term planning according to the long-term plans established by the Technology Strategy
  • Contributes to and interprets business and Technology strategy to shape strategy and future direction for the Sandoz Operations
  • Develop knowledge above silos across business functions and ensure business accountabilities are executed.
  • Provide input on demand requirements for the creation and maintenance of overall Technology strategy.
Role RequirementsWhat you'll bring to the role:
Education:
Bachelor's degree in computer or IT related field or technical discipline, MBA optional
Languages:
English
Experience and Skills:
  • 8 years' experience working in an IT environment.
  • 5 years' experience working on Supply Chain & ESO Solutions and integration with other systems.
  • 3 years' experience in managing teams and external vendors.
  • Excellent experience and proven track record in organizing and running IT operations for applications.
  • Excellent experience in working on leading internal and external operations teams and manage external vendors.
  • Understanding of pharmaceutical industry. Preferred business process know-how in the domain of Planning-, Warehousing & Distribution-, Logistic-Execution-, Customs, and Trade Compliance systems
  • Solid understanding of GxP, ITIL and CSV regulations.
Why Sandoz?
500 million patients were touched by Sandoz generic and biosimilar medicines in 2021 and while we're proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying!Imagine what you could achieve here at Sandoz!Join our Sandoz Network : If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here:https://talentnetwork.novartis.com/sandoztalentpoolFunctional AreaTechnology TransformationDivisionSANDOZBusiness UnitNON-NVS TSA TECHNOLOGY SZEmployment TypeRegularCommitment to Diversity & Inclusion:We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.Shift WorkNoEarly TalentNo

Novartis