Senior Resource Manager
Kaleris
- Valencia
- Permanente
- Tiempo completo
- Prepare weekly/monthly/quarterly reports including exception reporting on project results and deliverables.
- Set up/assist/review projects
- Global oversight and responsibility for maximizing resources globally to meet revenue/utilization targets
- Ensure the quarterly closing process is followed
- Act as point of contact for resource booking confirmation, conflict resolution, and
- Assist with managing the overall utilization objectives and increasing utilization goals on the Professional Services team.
- Run resource meetings to facilitate resourcing issues / conflict resolution with Professional Services project managers and appropriate department heads.
- Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.
- Monitor daily bookings, resourcing, and utilization trends, identifying potential instances of underutilization and working with the Practice Leaders to address and solve those issues.
- Work to resolve any issues regarding under or over allocations of current staff members.
- Running staffing meetings with Professional Services management team to discuss all active projects and potential new business and to stay informed of potential issues such as resource and change control matters.
- Alert Senior Management team of any potential concerns or issues with meeting key client deliverables due to resourcing.
- Manage overall hiring recommendations and forecasts, allowing for onboarding and ramp up time, based on forecasted resource needs. Ensuring the right resources, with the right skillsets, are available at the right times.
- Act as a SME on PSA tool (Certinia) related topics
- Bachelor's degree required in business administration, information technology,
- Highly skilled in Certinia (formerly known as FinancialForce) or any other PSA tool
- Proficiency in MS Office applications with excellent Microsoft excel skills
- Experience working with BI tools , like MS Power BI or Tableau.
- Assertive conflict-resolution and problem-solving skills.
- Clear and concise communication in both written and verbal form.
- Ability to be diplomatic or firm, when necessary, to drive business forward / obtain results.
- Highly detail oriented and able to work autonomously.
- Ability to manage multiple tasks and tight deadlines with confidence and ease.
- Ability to prioritize and organize workload across multiple groups.
- Advanced knowledge of multiple project management tools and methods is an asset.
- Experience in managing resources in a multi-cultural, geographically distributed services organization.
- Excellent English - written and verbal
- Competitive compensation package
- Paid leave (vacation/annual, parental, volunteering time off)
- Health insurance
- Life & Accident
- Social Security & Mandatory Insurance
- Employee Assistance Program
- Remote Work Allowance
- Sodexo Flexible Allowance Salary Sacrifice
- Tuition reimbursement
- Career growth and mentorship