Restaurant Assistant Manager
Zaxby's
- Roanoke Rapids, NC
- $18.00 per hour
- Permanent
- Full-time
- QUARTERLY BONUS POTENTIAL!!
- FREE Meals On Shift & 50% Off Meals Off Shift
- Paid Time Off
- Holiday Pay
- Early Access to Pay
- Paid Training
- Opportunities to Advance
- Recognition Program
- Referral Program
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- Employer Paid Life Insurance
- 401(k) With Employer Match (additional eligibility requirements)
- Employee Assistance Program
- Complete all training requirements including:
- Zaxby's Assistant Manager Development Plan
- Food Safety Certification and Manager Certification
- Any additional training required by Zax LLC
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to your General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Other responsibilities
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
- Must be 18 years of age or older
- Must have a valid driver's license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment