UABOS Turkey LN: Customer Service Specialist
- Adana
- Kontrat
- Tam zamanlı
- Provide customer status and updates on work requests, work orders, direct scheduled work (DSW), and other pertinent information related to Civil Engineering activities. Input, track, and maintain status of Civil Engineering work.
- As a Service Call Specialist when the situation dictates, implement appropriate actions, i.e. emergency, urgency as required to mitigate the circumstance. Also, implement emergency recall rosters and employee call backs when directed or situation requires.
- Maintain an accurate shift event log in English. Supervise and direct the DIN (Do-It-Now) Mechanic activities.
- Maintain close coordination with DIN Mechanic, controller/schedulers, AN supervisors/manager, material control, and program development on all procedures and actions required in processing daily service calls and other work requirement.
- Work uncommon/flexible duty hours (shifts weekends and holidays).
- Performs other related work as directed.
- Turkish Citizenship Required (no exceptions)
- Minimum High school education.
- Must be capable of understanding, speaking, reading, and writing English Language accurately, Level 3
- Must have completed an advanced course in computer application.
- Individual must be a Self-Starter and motivated with an aspiration to be a leader/supervisor.
- Fulfilled Turkish Military obligation.
- Capable of obtaining a Turkish security clearance
- Minimum three years Customer Service experience.
- Recording accurate information in English received via telephone or verbally. Also, disseminate information received accurately as required both written and verbally.
- Must be capable of attending and passing Production Control proficiency courses taught in English.
- Must be highly skilled in computer application.
Vacancies in Turkey