Senior Database Admin
ServiceNow
- Heredia
- Permanente
- Tiempo completo
The ideal candidate for this position is a database engineer / database admin with a background in database technologies, performance analysis, and troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.What you get to do in this role:
- Develop automation tools to facilitate and improve day-to-day operations
- Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support).
- Learn how to identify bugs and solve challenging performance issues quickly. SWAT provides an excellent opportunity to learn and grow as a well-rounded problem and performance analyst.
- 4+ years of performance engineering/database experience with PostgreSQL - MySQL - MariaDB
- 4+ years of experience supporting or testing large-scale web-based distributed applications
- 4+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
- Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
- Strong problem-solving and analytical skills with an aptitude for learning new technologies
- And most importantly, eagerness to learn everything about the ServiceNow Platform
- Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
- Scripting: basic shell scripting, Python, Javascript
- Good understanding of schemas, table spaces, indexing, and database performance optimization
- Familiarity or knowledge of CentOS/RedHat operating system
- Formal experience on a DevOps or Performance or support team supporting a Web-Based application is desired