Client Account Executive Leader
Lawes Consulting Group
- Barnet, Greater London
- £90,000 per year
- Permanent
- Full-time
- Real estate, commercial property experience a must.
- Oversee and supervise the day-to-day operational activities of the team, providing support to SVPs.
- Embrace an entrepreneurial approach, assisting SVPs in achieving results through innovative ideas, concepts, and product development initiatives.
- Support and mentor associates in reaching their goals, actively challenging performance, and contributions through regular one-on-one meetings.
- Adopt a solutions-oriented approach and contribute to technological enhancements.
- Conduct performance and development reviews in alignment with our clients' requirements, always in collaboration with SVPs.
- Identify operational-level resource needs and contribute to business case proposals as required.
- Maintain regular and transparent communication with SVPs and Partners, promptly escalating client or team issues through both verbal communication and the provision of necessary management reports required by the SVPs.
- Organize and monitor client allocation, workflow, and credit control reports, reporting to SVPs.
- Provide coaching support when necessary.
- Assume responsibility for sourcing or organizing training opportunities for associates, ensuring the full utilization of buddy and mentoring programs as appropriate.
- Deliver mentoring support as required.
- Validate and approve slips, cheque requisition forms, and engineering documentation as needed.
- Manage premium collection in conjunction with SVPs, prioritizing this as a key objective.
- Attend client meetings and insurer reviews, providing constructive and meaningful feedback.
- Take charge of ensuring that effective communication and accountability thrive within the team, ensuring the regular occurrence of team meetings.
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