Database Administrator

PT Metrodata Electronics, Tbk

Jakarta
Permanent
Full-time

23 days ago

Job Desc :

Have an updated, detailed daily activity checklist.
Ensure all activity has been well performed within the given timeframe based on the SOP given.
Create/update SOP if needed.
Inform/socialize/train all support team regarding new SOP/knowledge.
Check incoming request tickets in every ticket support group.
Resolve all requests within SLA using the SOP given.
Escalate new/unknown requests to L2 / Principal team.
Receive standard change requests through Nota Dinas / email / MoM / “Berita Acara”.
Have an updated audit checklist and template.
Capture and collect data needed as audit template based on SOP given in a timely.
Have an updated detailed reporting document regularly (daily/weekly/monthly) and for ad-hoc purpose
Ensure all activities have been recorded within the given timeframe based on the SOP given
Documented all plans, ongoing and deployed improvement
Develop automation and simple tools (supporting tools for operational)
Gathering requests/requirements/feedback from user-related improvement

Requirement:

Min. D3/S1
Middle Experience
Certified Product (Oracle, MySQL, PostgreSQL, SQLServer), minimal 1
Have a good analytical skill
Have a good communication skill (both, Indonesian and English)
Have a good presentation skill
Proactive person
Have a good technical skill for database section

Mid-Senior Level / Manager IT and Software IT and Software 20 openings Bachelor's degree graduatePT. Metrodata Electronics Tbk, which also known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX – MTDL) to raise funds for investment and working capital as well to allow public participation in its development and growth.With more than 40 years of experience in ICT, Metrodata Group has accompanied its customers as they’ve grown their business. Our professional employees continue to develop new innovations and ready to be challenges with the new era.As prove, Metrodata Group has received number of awards and recognitions for its accomplishments such as listed on Fortune Indonesia 100 list for year 2011, 2012 & 2013, included in The Best 50 Companies in Indonesia for year 2014 of Forbes Indonesia list and awarding as Most Powerful & Valuable Company for year 2010 & 2014 from Majalah Warta Ekonomi. The recent award is as 2nd Asia Best Companies 2015 – Best Small-Cap, which given by Finance Asia.We believes that a solid and customer satisfaction oriented team is the key to achieve ultimate success. To fulfill that commitment, we invite you, highly commitment professional to explore and be part of our team.

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