Account Manager (Digital Cinema)
Pixelogic Media Partners
- London
- Permanent
- Full-time
- Operational responsibilities span all aspects of end to end servicing but specifically focus on project management of theatrically (feature and trailer) led services worldwide
- Theatrical Digital Cinema capacity planning
- Localization scheduling (Theatrical Subtitling, GFX, Mastering, QC Leads)
- Collaborate directly with all internal groups and divisions including localization and distribution operations, administration, and technology (R&D and Production IT)
- Provide production schedules for all client projects in progress
- After hours support/response for vendors and clients as needed (dependent on Client Services preference)
- Overall support of Client Services
- Participate in establishing the overall vision and strategy for the Pixelogic worldwide production / project management operations
- Support the production led engagement with all clients on-boarded into Pixelogic workflows
- Continuously evolve all production management workflows, procedures and checklists
- Support the vision, development, deployment and continuous improvement of all proprietary and internally developed production management systems and tools
- Support the overall execution of the company's theatrical production services worldwide (including operational performance)
- 3+ years of experience in media industry and post-production workflows
- 1+ years of Digital Cinema account management experience
- Ability to engage with and support clients directly to meet and service requests as required
- Passionate about customer experience and customer service excellence
- A positive attitude when experiencing obstacles and enthusiastic to get things done
- Good listening skills, and an ability to assimilate different viewpoints
- An approachable individual who can relate to people at all levels of the organization
- Outstanding attention to detail and ability to plan complex projects with urgency
- Strong organization and prioritization skills
- Deep sense of urgency and ability to work in a fast paced environment; ability to work under pressure and hit deadlines.
- Problem solver with creative and innovative approach and ability to think out of the box
- Strong skills with Windows and Microsoft Office Suite
- Hands-on experience with digital media workflows is a plus
- Prior knowledge of post production processes and good understanding of theatrical workflows
- Private Healthcare Plan
- Pension Plans
- Life Assurance