Communication Coordinator (Content Mgt. Banking Exp.)

• Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy.
• Provides communications advice and guidance to assigned business/group, on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions.
• Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions.
• Leads or participates in defining communication plans designed to positively influence or change behavior; develops tailored messaging; identifies appropriate distribution channels.
• Reviews material to ensure it complies with relevant quality standards, including translation requirements.
• Coordinates, distributes and publishes communication solutions.
• Measures and sustains communications solutions impacting the target employee audience. Gathers feedback and continually evaluates the effectiveness of communication content and the vehicles/platforms/tools/technology (e.g. Intranet, Portal, conference calls, e-mail, shared drives and SharePoint sites, social networking platforms such as Facebook, Twitter, and blogs, etc.).
• Recommends improvements, changes, additions or deletions of communication content and the vehicles/platforms/tools/technology as necessary, and coordinates with partners to ensure content is up-to-date and relevant.
• Remains alert to new trends, tools and methods of communication, and makes recommendations on their application.
• Stays up to date on company and industry trends by forming and fostering relationships with employees across the company, so as to identify newsworthy items for communication and dissemination.
• Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders.
• Actively looks for opportunities for continuous improvement of communications processes and procedures, and participates/leads communications continuous improvement initiatives

• 1-2 years of relevant experience and a post-secondary degree in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience.
• Writing and editing skills - Good
• Uses a straight-talk and story-telling approach for communications.
• Ability to take technical and complex information and distill it to key messages that make sense for the audience.
• Specialized knowledge from education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem-solving skills - In-depth.
• Influence skills - In-depth.
• Previous experience with Photoshop and any design platform an asset
• Previous banking experience nice to have

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