Data Center Engineer

• Install, configure and maintain the data centers management, monitoring and alerting systems (DCIM, SNMP, Modbus)

• Verify the accuracy of data presented in the company's infrastructure management/monitoring systems and troubleshoot all elements of the controls system, including field devices, controllers, network components and software systems as necessary to resolve data quality issues
• Utilize site management and monitoring systems to identify, recommend and implement operational efficiency improvements and eliminate potential problems
• Update systems configuration in response to infrastructure equipment additions, moves, changes or deletions
• Develop data dashboards and reports for internal and external users

• Plan and perform preventive and corrective maintenance of sites infrastructure including generators, UPSs, battery systems, cooling equipment, etc.

• Ensure, through testing where applicable, the suitability of components or action plans for deployments
• Manage and provide assistance to 3rd party contractors/vendors during critical maintenance and engineering activities including the deployment and commissioning of new infrastructure and systems

• Perform site inspections and monitor the building and datacenter alarms
• Respond to emergency incidents, troubleshoot problems and escalate to upper tier, always respecting the companys SLAs
• Maintain accurate records, document all incidents/problems and prepare reports

• Install, test, label and document new circuits including patch frames, fiber runner/cable trays and pre-terminated cabling work
• Install, test, label and document new LV equipment such as busbar tap-off units, PDUs and ATSs
• Perform infrastructure audit duties, record validation and housekeeping work
• Provide capacity planning and support for new service provisioning, equipment moves, additions, changes and deletions

• Subject matter expert with the diverse systems (mechanical/cooling, power and IT) present in a data center, able to identify and understand underlying issues in such an interdisciplinary environment, differentiating key elements from the irrelevant or trivial
• Interact with internal and external teams, including vendors/suppliers and consultants, on projects, policies and procedures
• Utilize and enforce a safe working practices and exhibit quality workmanship on all work
• Acquire knowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing others
• Provide training and mentor new or junior team members

• University/college degree in Computer Science, Electrical Engineering, Mechanical Engineering or other relevant subject
• At least 3 years of working experience in a similar position, ideally in a data center, telecoms operator or other critical environment
• Comprehensive knowledge of electrical and mechanical topologies commonly found in data centers and their components (generators, UPSs, PDUs, ATSs, CCUs, Chillers, etc.) as well as fire safety systems
• Experience working with DCIM, Modbus and SNMP monitoring and control systems (incl. BMS); APC/SE StruxureWare or EcoStruxure, Zabbix and Grafana will be preferred
• Good knowledge of design software such as MS Visio and AutoCAD
• Data center certifications from Uptime Institute, CNet, EPI, DCPro, IDCA or similar will be considered an advantage

• Good interpersonal and communicational skills in English, both verbal and written with emphasis on technical writing and reporting
• Hard and efficient worker, able to deliver under pressure in a multitasking, interdisciplinary and fast-paced environment without compromising timelines, quality of work and service levels
• Dependability and commitment
• Strong analytical thinking and excellent problem solving/troubleshooting capabilities

• Salary range, depending on experience: 24K to 30K Gross/Year.
• Annual bonus, based on personal and corporate targets
• Working hours: Monday to Friday 9am to 6pm, Afternoon off on every second Friday
• A team that values innovation, customer satisfaction and employee growth
• Enjoy a collaborative and supportive work environment

Emerald Zebra