Account Manager / Менеджер по работе с клиентами (со знанием английского языка)
Северо-Западная Консалтинговая Компания
- Санкт-Петербург
- 70 000-90 000 руб. в месяц
- Постоянная работа
- Полная занятость
- receive the required amount from the insurance company;
- increase the coverage amount, reduce the time of claim handling;
- increase the number of premises and earn more money;
- challenge difficult cases with a guarantee that the client will receive the maximal possible compensation.
- communication with foreign partners by phone, email, text messages;
- developing relationships with our partners and providing them with the best quality of customer care;
- maintaining client files in accordance with office procedures and coordinating full workflow in various CRMs;
- working with team members to send necessary requests to our partners;
- always be in touch during working hours.
- Excellent written and spoken American dialect of English including grammar and slang (C1-С2) is a must;
- Highly organized;
- Self-confident to make sound independent decisions;
- Ability to successfully interact with a variety of people and function well both in a team environment and autonomously;
- Ability to handle situations in a calm, courteous and professional manner;
- Customer focused to establish and maintain effective relationships;
- Ability to prioritize multiple tasks to meet deadlines;
- Possess strong analytical and problem solving skills;
- Flexibility and adaptability to changing priorities, deadlines and technology.
- Fixed salary, month and quarter bonuses;
- Paid sick leave, vacation and American holidays;
- You can work remotely or join our team members working in the center of Saint Petersburg;
- Pre-work training course;
- Young and motivated team;
- Fun and friendly corporate culture.
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