Senior Technical Writer
AVEVA
- Cambridge
- Permanent
- Full-time
- Learn complex work from self-learning, training, and shadowing seniors, work under minimal supervision on advanced, unstructured, and complex work, and seek limited guidance for resolving conflicts and delivering in sync with multiple teams
- Improve the quality of content, adhere to the established standards and guidelines, and deliver on time, and design, develop, review, and publish high-quality technical documentation
- Extremely self-motivated with a sense of urgency and focus on delivery
- Project management experience/skills
- Experience in working with products or services in industrial software, and proficient at DITA, structured authoring, and component content management systems.
- Experience in working with software development team, and familiarity with one of the professional authoring tools like Author-it, FrameMaker, RoboHelp, or MadCap Flare.
- Exposure to or interest in working with Cloud technologies.
- Interest in understanding architectures and product relationships.
- Organization: The pace at AVEVA can be exciting and fast, so whilst you will need excellent time management and effective prioritisation, we will do all we can to support a balanced portfolio of work, and your wellbeing.
- Customer focus: You’ll be working directly with our customers. Being able to listen to them and understand their requests, and then address them in a proactive and consultative manner, will be part of your day-to-day.
- Problem-solving: You’ll need to enjoy getting stuck into problems. Troubleshooting and solving challenging problems is a big part of this role.
- Relationship building You should be eeffective and proactive in developing relationships and extracting the right information.