Account Manager
Monroe Consulting
- Makati City, Metro Manila
- Permanent
- Full-time
We are seeking a dynamic and results-driven Account Manager to join our team in the Philippines. As an Account Manager, you will be responsible for building and maintaining relationships with our clients, understanding their business objectives, and promoting our network and managed service security solutions to meet their needs.
Key Job Responsibilities: * Client Relationship Management:
- Serve as the primary point of contact for assigned clients, establishing and nurturing strong relationships built on trust and collaboration.
- Understand clients' business goals, challenges, and security requirements, and align our solutions to address their needs effectively.
- Sales and Business Development:
- Develop and implement strategic account plans to drive sales growth and achieve revenue targets.
- Identify opportunities for upselling and cross-selling our network and managed service security solutions to existing clients.
- Prospect and qualify new leads, engaging with potential clients to understand their security needs and present relevant solutions.
- Solution Consulting:
- Collaborate with our technical teams to assess client requirements and design customized security solutions.
- Conduct product demonstrations and presentations to educate clients on the features and benefits of our network and managed service security offerings.
- Contract Negotiation and Management:
- Lead contract negotiations with clients, ensuring terms and conditions are mutually beneficial and align with company policies.
- Monitor contract performance and manage any issues or disputes that may arise, working closely with internal teams to resolve them promptly.
- Market Intelligence and Reporting:
- Stay informed about industry trends, competitive landscape, and emerging technologies in network and managed service security.
- Provide regular reports and updates on sales activities, pipeline status, and client feedback to management.
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Proven experience in sales or account management, preferably in the cybersecurity or IT services industry.
- Strong understanding of network security principles, technologies, and solutions.
- Excellent communication and negotiation skills, with the ability to articulate technical concepts to non-technical audiences.
- Results-oriented mindset with a track record of achieving sales targets and driving business growth.
- Ability to work independently and collaboratively in a fast-paced environment.