Administrator / Weighbridge Administration Assistant
AWD online
- Middlesbrough, North Yorkshire
- £25,500 per year
- Permanent
- Full-time
- Operate the computerised weighbridge, weighing all incoming and outgoing vehicles
- Help to promote the department services and assist with maintaining the customer base
- Liaise with all drivers generating necessary paperwork for goods in and out
- Assist where necessary with haulage planning in liaison with the Transport Schedule
- Deal with customer queries both over the telephone and face to face, liaising with appropriate internal departments to resolve
- Ensure that the key customer service elements are applied at all times; listen, sympathise, take action, rectify and follow up
- General office administration; to include monitoring and updating customer database, letter/report writing, photocopying, faxing, filing/archiving and minute taking/typing
- Will have previous experience in an administration role
- A self-starter with the ability to hit the ground running
- Excellent attention to detail
- Computer literate, with knowledge of Microsoft Office applications
- Must have excellent communication skills both written and oral
- Use own initiative and work autonomously
- Ability to remain calm under pressure and make logical decisions
- Great team player
- Weighbridge experience would be an advantage but not essential as training will be given