Lead Consultant, OneCare Support
Singtel
- Singapore
- Permanent
- Full-time
- Engage all stakeholders involved during the solutioning and bid stage and actively drive cost effectiveness and completeness of solutioning to meet customer requirements
- Ensure all relevant tender requirements and clauses are sufficient met and responsible for reviewing compliance and non-compliance to tender
- Responsible for proposal write up and presentation of OneCare services and scope of work in relation to the tender
- Responding to Request for Information/Proposal documents with clear solutioning ownership
- Maintain and grow technical knowledge revolving new technologies and aligned to latest market directions with relevance to Infrastructure and cybersecurity needs
- Able to understand customer pain points, gather requirements and work with the sales team to formulate optimal solutions that meets customer needs
- Actively be part of strategy planning with Sales Specialist or CSU jointly with to align go to market strategies
- Conducts post award solution briefings and handover to the delivery teams to ensure all NCS obligations to clients are clearly defined and solutioned for
- Support internal/external sales events, seminars or conferences to showcase NCS capabilities and expanding new client engagements
- Work with other NCS practices and external partners/vendors to optimize capabilities and cost optimization
- Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s degree preferred
- Min 10 years of experience in network architecture and design, with a focus on enterprise-level deployments
- In-depth knowledge of networking protocols, including TCP/IP, BGP, OSPF, MPLS, VLANs, and VPN technologies
- Proficiency in network security principles and technologies, such as firewalls, IDS/IPS, encryption, and authentication mechanisms
- Hands-on experience with network hardware and software from leading vendors, such as Cisco, Juniper, Palo Alto Networks. etc.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex network issues
- Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
- Relevant certifications (e.g., CCNP, CCIE, JNCIP, CISSP) are highly desirable
- Experience with cloud networking (e.g., AWS, Azure, GCP) and software-defined networking (SDN) technologies is a plus
- Ability to thrive in a fast-paced, collaborative environment and manage multiple projects simultaneously