Experience : 4.00+ years Salary : INR 100000.00 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Office (Ahmedabad) Placement Type : Full-time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Milestone) What do you need for this opportunity Primary Skills: Client Relationship, Collaboration, Critical Thinking, Decision Making, Digital Marketing, SEM, Client Requirement Gathering, Problem Solving Attitude, SEO, Strong Attention to Detail Milestone is Looking for: Job Description: Are you the kind of person who thinks that combination of customer success & digital marketing is cooler than a polar bear in sunglasses Do you believe in sprinkling a bit of magic on customer relationships If you have a secret sauce for turning customers into raving fans, then we want you on board our success spaceship! At Milestone, we're not just building success stories; we're crafting epic tales of digital triumphs. Join us as a Customer Success Maestro and be the hero in our blockbuster! What's the Quest As our Customer Success Maestro, you're not just managing customers; you're curating their digital destiny. Your mission, should you choose to accept it, is to guide our diverse clientele, spanning industries like hospitality, healthcare, automotive, financial services, real estate, technology, and whatever else is out there in the galaxy! Your goal Make them so successful that they shout our name from the mountaintops! Your Epic Role: Work your magic with clients, setting critical goals, and helping them rock their digital marketing objectives. Juggle strategic and operational discussions like a circus performer on caffeine, evaluating needs and strategies with flair. Build relationships that even Shakespeare would envy - from decision-makers to operational teams, everyone loves your vibe. Be the Sherlock Holmes of customer progress, ensuring they're on the express train to success in adoption, usage, and overall happiness. Play diplomat between customers and internal Milestone teams, ensuring everyone's on the same page for intergalactic success. Engagement Type: Hire the talent on Uplers' contract to start with and based on performance, the client will hire on their payroll This Role Requires: Skills That Make You the Chosen One: Jedi-level communication skills - both written and verbal. Your presentations are so good they should come with a warning label. Analytical prowess to decipher digital performance metrics and present them in a way that even Yoda would be proud of. A logical mind, organization skills that rival Marie Kondo's, and time management that beats a time-traveling DeLorean. The Force Is Strong With You: A Bachelor's degree (because why not show off your academic Jedi robes). 5-8 years of experience, preferably as a Customer Success Maestro or an account management wizard. A solid understanding of digital marketing channels, especially Search (SEO & SEM), Content, and website optimization. Join Our Rebellion: If you're a Digital Strategist, SEO Strategist, Digital Marketing Manager, E-commerce Manager, Technical SEO Manager with a passion for creating legendary customer success stories, we want to hear from you! Dust off your cape, grab your lightsaber, and let's conquer the digital galaxy together. Nice-to-Haves: Experience in the hospitality industry (for those who have explored the finest in lodging, dining, and tourism). E-commerce experience (because selling in the digital galaxy is your playground). Project management expertise (because every success story needs a director). Sales or account management skills (you're basically the Jedi of persuasion). Analytical problem-solving abilities - think of it as wielding a lightsaber against challenges. Top Reasons to Work for Milestone Speed: We have the fastest and only SEO-first CMS on the market Company Position: Joining a company that is poised to capitalize on the accelerating digital transformation Grow: Great place to learn with phenomenal growth opportunity Impact: Create an impact through the thought leadership you bring to the team Ethics: A principled and values-based culture Stimulation: Exciting and innovative work environment How to apply for this opportunity Register or login on our portal & fill out the application form. Clear the given AI Screening (30 min) and Click on 'Apply' to get shortlisted Once it's all done, your profile will be shared with the client for the Interview round. When selected, just meet the client and get your exciting career started! About our Client - Milestone: We help businesses create, organize, and amplify their digital information. By enhancing digital presence, we make information more accurate, consistent, and visible, and help you be everywhere your customers are. We do this with a digital presence platform and add to it as much or as little service as you need. We work with major brands and mid-size businesses across industries to drive traffic, engagement, and revenue through omnichannel marketing fueled by SEOOur state-of-the-art technology and solutions drive revenue and ROI for clients across the globe. Over 2,000 companies world-wide do business with us, including leading hotel chains, major retailers, and financial services companies. We have garnered over 300 awards and a reputation for blending outstanding design with advanced technological capabilities. About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. You will also be assigned to a dedicated Talent Success Coach during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
