We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be singing the contract directly with the Greek employer.We also have other projects for German speakers in the field of automotive, communication, sales and tourism! Apply and one of our recruiters will contact you to give you all the information!
Starting Dates: Various starting dates available
Company:Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. They create inclusive and differentiated teams of experts providing help for customers across many other professionaldomains.Recruitment Process: Easy online recruitment process (phone call and video interview)No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!About the project: You will be working for Netflix, a subscription-based streaming service that allows our members to watch TV shows and movies on an internet-connected device.Your Responsibilities:
Respond to customer inquiries
Troubleshoot and resolve streaming issues
Provide information on subscription plans
Assist with account management and billing
Escalate complex or unresolved issues to higher-level support teams
Stay up-to-date with new features and content
Follow strict guidelines for data protection and customer privacy.
What you will need:
Fluent level of German language (at least C1)
Good level of English language (at least B2)
Communication skills
Enthusiasm and a desire to learn new things
Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
You need to be in Greece or open for permanent relocation there - with our excellent relocation package!
What you will gain:Salary, bonuses and benefits:
Standard salary of 1300€ gross x 14 months
10% of the base salary as a Performance Bonus per month – for results from work and meeting expectations
Up to 120€ Restaurants Ticket bonus
Paid holidays at higher rates according to Greek law
Health insurance coverage for both public and private sectors
Fully remote work system, with the option to work from anywhere in Greece
All of the work equipment is sent to you by the employer before your first day!
Full-time, fixed-term Greek contract with the possibility of converting to a permanent contract after expiration
Amazing relocation support for those wanting to relocate to Greece:
Paid flight ticket
Airport taxi
4 weeks free hotel stay
Assistance with finding an apartment
We also have other projects for German speakers in the field of automotive, communication, sales and tourism! Apply and one of our recruiters will contact you to give you all the information!To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.NOTE: Please remember, that full working rights are required to work in GreeceReal Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.