Operational Delivery Assistant Job descriptionTransport is a service going through significant change to ensure that it can deliver first class transport operations, vehicle maintenance and fleet management services to our internal and external customers.We are offering an exciting opportunity for an enthusiastic, committed and competent person to join our team in the vehicle workshop as a front-line customer services receptionist.We are introducing new systems for the future and need to maintain the standard of services currently provided whilst these are being implemented, to support this we have a permanent post for an individual who is looking for a challenge and opportunity to apply their skills in an arena of cutting-edge change.The successful candidate will be enthusiastic, confident and have experience in the use of IT systems to support service delivery and have excellent customer liaison skills to deliver on the wide-ranging objectives required in the post.Our services operate between the hours of 6.00am to 6.00pm and you will be required to work an alternating shift pattern between those times.We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.It is a great time to join us and we welcome your application.Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.We welcome applications from people who feel they can play a part in this, if you need to have an informal chat please contact James Elwis 0114 2037421
