Join us asF&B hostWelcome to The Usual, the design hotel and F&B hotspot you’ve been waiting for. Our incredible design hotel offers more than just accommodation – it provides a warm and inviting atmosphere where guests are treated like friends. Are you a natural host, raving F&B fan and do you feel best when being part of an amazing team? Would you like to ensure that every guest leaves full of positive energy? Join us at The Usual Brussels.Be you with usWe're committed to being a hotel that won’t treat the planet like a hotel. We think that travel can be a force for good. Our solution-oriented group of optimists is committed to offering welcoming city trips that empower and inspire our guests, our colleagues, and the locals to do good, every step of the way.At our workplace, we foster an empowering environment where individuals are encouraged to unleash their full potential. Our team embraces a warm and welcoming atmosphere, creating a sense of belonging and support for everyone. Collaboration is at the heart of our culture, as we believe that great achievements are made through teamwork and shared ideas. We are a game-changing company, constantly pushing boundaries and challenging the status quo of traditional hospitality. Join us in making travel accessible to all and experience a workplace where being your authentic self is celebrated.The roleAs F&B host, you are responsible for creating welcoming and unforgettable experiences for our guests while being based at our U bar, restaurant and living room. As part of your daily shift, you will be preparing and serving delicious drinks, from morning barista-style coffees to late night cocktails. Picture yourself and your colleagues as memory makers, where you won’t hide behind a bar, but you will connect with our guests and cover activities in our Ubar, restaurant, living room, library and meeting rooms. During your shift, you are engaged in:
Creating excitement and storytelling around our local F&B products, suppliers, initiatives and services;
Preparing and serving barista-style coffees and teas;
Serving our guests in the meeting rooms and living room;
Preparing and serving local beers, wines, cocktails and non-alcoholic beverages in our Ubar;
Creating an inviting and cozy ambiance that sets the stage for a positive stay from the very first hello;
Spread moments of joy by surprising our guests with unexpected gestures;
Address guests’ concerns and find swift solutions to secure their happiness;
Help out occasionally covering a shift in the check-in area.
Your superpowers and requirementsWith a genuine and friendly nature, you effortlessly build connections with others. As a team player, you thrive in an environment of open communication and honest feedback. We seek an individual who not only serves our guests but also shares a passion for our menu, explaining flavors and creating unforgettable food experiences. You are also driven by a passion for sustainability. Next to this, the following requirements apply:
Relevant F&B experience and/or great storyteller;
Fluency in English is essential, additional languages are a plus;
Parttime and flexible, with shifts from 07:00-15:00 and 15:00-23:00;
Must have a heart for sustainability;
You are legally allowed to work in Belgium.
What's in it for you?
Salary according to category 6 of the PC302.
We will offer a contract for 20 hours per week.
10 holidays to relax and unwind throughout the year.
Pension contribution to take care of your old days.
Personal development opportunities.
We provide you a meal while working on shift.
The opportunity to join an innovative, international hospitality group that’s committed to not just building new hotels but building a brand.
Are you fond of your coworkers and enjoy spending time with them? Join us for get-togethers, which include food and beverages, to further strengthen those connections.
Travel allowance for commuting.
Personal coaching based on (y)our goals, development and ambition.
Discount for you and family while enjoying time off (relax, eat, sleep, meet, and play) in our hotels
Exchange program across The Usual hotels (optional program).
We celebrate you and your style. We provide uniforms however we leave room for your personal touch.
Extra time off to volunteer with our charities.
How we workWe are proud to be an equal opportunity workplace. We strive to be open, honest, and inclusive, and we believe that these values are essential for everyone to be their best selves. We don't believe in a one-size-fits-all approach - we want to hear about your passions and help you build a career that fits your needs! There is freedom for growth, change, and defining our culture together.Contact informationDo you have questions? Please don’t hesitate to reach out, we can’t wait to meet you! You can reach out to our People & Culture department at people@theusual.com or Nancy Habets at nancy.habets@theusual.com