ABOUT amforiOur client amfori believes that companies can simultaneously focus on people and planet as well as profit. The organisation also believes that those companies need help to navigate through the complexities that come with increased sustainability expectations.The name, amfori, is inspired by 'amphorae', containers used in ancient times to ship goods around the world. They symbolise the beginning of open global trade, which has brought economic growth, job creation and prosperity.Founded in 1977, amfori has evolved into a leading business association for sustainable trade, supporting companies across the globe to operate successful and responsible businesses, by improving the Environmental, Social and Governance performance of their supply chains.THE ROLEIn order to address the increasing needs of amfori members to manage their businesses in a socially responsible manner, amfori is looking for a Senior Sustainability Expert - Social Domain.The main objective of this position is to follow up on market trends and customer needs and formulate specific goals regarding new product developments or adjustments to existing products and services in order to achieve an optimum match between the products offered and the customer's needs and to enhance customer experience.KEY RESULT AREASKeep abreast of market evolution and gather relevant information in order to proactively develop or adjust products and services.Realize market insights to drive a better understanding of current and future customers and to enable informed decisions when choosing a specific product development optionPerform trend analysis and identify new opportunitiesSelect, apply, evaluate and, if required, adapt standard techniques and processes in order to use the most effective and efficient research techniquesTest member demand in order to meet customer needs and support scalable growth.Articulate a value proposition in a way the target market can understandDefine the test-and-learn process and develop a prototypePlan and execute the testEvaluate the results and use them to decide whether to proceed, refine or abandon the ideaProduct conceptualization in order to anticipate market evolutionsFormulate proposals for product development or enhancementAlign with internal stakeholdersConvert the research and test results into new product specifications in order to realize the adaptation of existing products or the implementation of new productsConduct feasibility studies and cost-benefit analysis for the improvement and development of products in order to know the full impact of the implementationBuild product partnerships in order to expand product offerings and mutually benefit.Build relationships in order to connect for future collaborationWork with other brands to complete amfori's service offeringContribute to product development in order to meet customer expectations.Define the purpose of the solution or product built and align design, production, and marketing to perfectly fit the customer's needsParticipate in and/or supervise the design processOversee technology development and keep the overview of budget, timing, quality and scopePerform testing, detect and manage risksContribute to system/product revisions in order to ensure manage changes form new products or features.Provide relevant information and feedback to Operations teams and TechnologyDevelop the training program for rollout in order to ensure maximum added value.Provide relevant training content and design training concepts and materialsProvide 1st version of training, also within pilot project phasesEnsure handover to Capacity Building and Operations teamPromote the project to members and external organizations in order to "sell" it.Provide input and content for communication plan and communicationsPresent to members and external organizationsAct as a content expert for the own domainSKILLS/EXPERIENCE/REQUIREMENTSMaster's degree in a related fieldAt least 5 years' experience in relevant fieldIndustry/Corporate experience is preferableProven project management skills and experienceFamiliar with and pleased to work within an international contextThorough working proficiency in EnglishAny other language is an assetOTHEROffice is located in Brussels but remote working from The Netherlands with travel to the office is possibleAMFORI VALUESCollaborationOur people are the core of our delivery and knowledge. We work as one team and embrace diversity. We acknowledge that collaboration makes us better.AccountabilityWe empower our people to own the problem and the solutions. We focus on doing the right things as per amfori's priorities and standards. We deliver what we promise.IntegrityWe trust each other. We communicate openly and honestly. We demonstrate personal integrity and act ethically.AgilityAn agile mindset and continuous improvement are at the core of amfori. We listen and respond to changing expectations and needs. We always strive to achieve faster and better results.If this sounds like the next step in your career, please apply below. If you have any questions, please contact Ricardo Pengel at Ricardo.Pengel@acre.com.Diversity drives innovation and accelerates businesses and enterprises towards their missions. As such, we are wholly committed to partnering with clients and candidates alike to foster a more inclusive, sustainable future for generations to come.Acre is committed to increasing diversity and maintaining a progressive and inclusive workplace, both for ourselves and for the organisations we support. It is important to us that we offer equal opportunities in the recruitment processes that we run. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.If you require additional equipment, resources or support in order to participate in the job application or interview process, please let us know by contacting the named consultant managing this search and we will work with you to ensure that your accessibility needs are met.
