About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —The Opportunity:Join us at Toll Group's Retail Fulfilment Centre in Prestons as a Technical Optimisation Manager and be part of an exciting journey towards operational excellence and innovation. Our cutting-edge facility boasts an advanced automated system, integrating state-of-the-art components such as shuttles, conveyors, and automated guided vehicles, ensuring seamless product storage, order fulfillment, and dispatch.As the Technical Optimisation Manager, you will play a pivotal role in fine-tuning our automation control system and operational management systems to enhance customer service, reliability, and efficiency. From optimising on-time order fulfillment to maximizing output through software applications, your expertise will drive continuous improvement and shape the future of retail logistics. If you're passionate about pushing the boundaries of innovation and thrive in a fast-paced environment, this is a great opportunity to join us at Toll Group!A day in the life of a Technical Optimisation Manager at Toll Group:Spearhead the optimisation of application and order fulfillment systems, driving performance to new heights.Lead and mentor operations teams to ensure the seamless and efficient operation of our cutting-edge automation system.Identify and swiftly resolve system faults, collaborating closely with vendors to maintain uninterrupted operations.Unlock valuable business insights through in-depth analysis of technical data, driving strategic decision-making.Lead the charge in system troubleshooting, integration, and testing, ensuring flawless performance at every stage.Engage with customers to tailor system configurations to their exact needs, while providing proactive oversight and feedback, and championing continuous improvement initiatives for a dynamic and rewarding role.Manage the financial responsibilities of the automation service team and spare part replacements.What You’ll Need to Succeed:Tertiary qualifications in Auto Electrics/ Electrical, Mechanic/Mechanical, industrial electronics or similar preferred.An analytical approach to process optimisation and problem solving.A strong customer focus commitment to safety.Excellent communication skills across a broad range of disciplines both oral and written.CI, Process optimization, and project management skills.Ability to build strong relationships and work within a team environment.What moves you?At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
