Housekeeping Manager

• 2 weeks of vacation pay your first year
• 4 sick days/year
• 2 hours paid volunteer time/month
• Holiday pay
• Medical, dental, and vision insurance plan options
• Short term disability, long term disability, and life insurance plan options
• 401k retirement plan
• Discounts on hotel rooms worldwide
• Direct deposit payroll

• Perform daily property walk to inspect condition and cleanliness of all rooms and public areas of the hotel.
• Break out room assignments for each housekeeper
• Report maintenance problems by completing work orders.
• Receive requests from the front desk such as early check-in, late check out, extra towels and assign to the appropriate housekeeping team member.
• Inspect all completed clean rooms to ensure quality standards are being met.
• Compile and report accurate status of guest rooms to front office.
• Maintain daily, weekly and monthly inspection programs to ensure placement of standards and cleanliness.
• Prepares and submits the Daily Suite Report to ensure accurate status of all suites and explain any discrepancies in the suites rented versus suites cleaned.
• Take monthly inventory of linen, chemicals, and guest room amenities.
• Prepare requisitions or place orders for linen, chemicals, and guest room amenities.
• Ensure that budgeted expense goals are met through proper usage and control of supplies and labor.
• Recruit, interview, hire, and train new housekeeping associates.
• Prepare work schedules based of the hotel's forecasted business demands and tracks attendance
• Supervise housekeeping team members to ensure that carts are properly stocked, and that all room cleaning and laundry work assignments are completed according to the property's standards.
• Conduct associate performance reviews.
• Ensure all associates maintain a professional image including being in proper uniform with proper name tags visible at all times.
• Greet each guest that you encounter during your shift with a friendly smile.
• Ensures uniform and personal appearance are clean and professional.
• Follow hotel procedures for reporting and turning in lost and found articles.
• Coordinate with other departments as necessary to resolve service requests or problems.
• Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.
• Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

• Experience working in housekeeping and 2 years of management/supervisory experience.
• This position is on their feet for the majority of their shift and requires a great deal of standing, walking, bending, stretching, pushing, lifting, pulling, twisting, using arms and hands, and attention to detail.
• Must be able to lift, push, or pull 50 pounds
• Excellent verbal and written communication skills.
• Must have basic smartphone, computer, and keyboard skills.
• Ability to be on call and work a flexible schedule to include weekends and holidays.

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