Restaurant Supervisor at Sheer Logic
Sheer Logic
- Kenya
- Permanent
- Full-time
- scheduling restaurant staff and delegating tasks
- hiring, training, and managing restaurant staff,
- ordering food, alcohol, and cleaning supplies
- supervising the preparation, display, and delivery of food and drinks
- ensuring prompt and friendly customer service
- maintaining quality and service standards
- ensuring all staff are knowledgeable about menu offerings and individual ingredients
- educating staff about potential food allergies and how to make customers aware of these ingredients
- maintaining good relationships with suppliers
- meeting quarterly budgets and quotas
- reducing operational costs
- increasing productivity
- ensuring all staff follow strict personal safety, food safety and food storage guidelines
- supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
- managing inventory
- interacting with restaurant guests to gauge satisfaction and improve customer service
- responding to customer feedback and resolving conflicts effectively
- operating the point-of-sale system, processing payments, and issuing gift cards
- arranging group events and ensuring the restaurant and staff meet service and food expectations
- Ensuring that my workstation is set up correctly for my individual requirements.
- Ensuring that my working area is free from slip and trip hazards.
- Being aware of my own personal safety whilst entering, leaving and working at any work station (I must not put myself at risk). reporting any hazards and defects.
- Following good housekeeping rules at all times.
- Ensure I comply with the HSE requirements.
- Attend all HSE training requested by Human Resources & the HSE department.
- Follow all requirements set out in the client & SLMC QHSE Policy
- Decision Making Authority
- As delegated by the Supervisor & Unit Manager as per the set out standard operating procedures
- Team Player
- Setting Priorities
- Mentoring Ability
- Keeping overview
- Customer relation
- Good communicator
- Self-Motivated
- Problem solving skills
- Self-motivated
- Confident
- Creative
- English: fluent in written and spoken
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