Sales Administrator (Belfast) (24-27k)
Vanrath
- Belfast
- £24,000-27,000 per year
- Permanent
- Full-time
- Preparing quotes for customers based on their specifications and requirements.
- Processing and following up customer orders.
- Ensure that all customer enquiries etc. are followed up and dealt with promptly and effectively.
- Update computer system with amendments to enquiry/order/job specifications and maintain and update customer records
- Complete all daily/weekly/monthly KPI reports as required
- Support external sales reps as required
- Be driven to achieve and maintain top quality customer service levels at all times
- Answer incoming telephone calls.
- Make outgoing calls to customers - not cold calling.
- Provide assistance and support to other members of the sales team as may be necessary to meet customer demands.
- Provide regular structured feedback to enable constant improvement of product and service levels.
- Ensure that all work carried out is in line with the company's strive for continuous improvement.
- Implement and maintain best practice in communication at all times with customers and colleagues.
- Any other reasonable duties as required, or at the request of management.
- Career advancement opportunities may exist to the right candidate.
- Sales / customer service / administration experience
- Good telephone manner
- GCSE Maths and English at C grade or above