Senior Customer Operations Specialist
Alcon
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Informal managing respective team to ensure smooth work and friendly environment
- Coordination / overseeing transportation of parcels to the customers
- SPOC for Regional Distribution Centre
- Manage cooperation with other Alcon streams – finance, sales, quality, complaints
- Focus on improving and simplifying operational processes
- Active participation in projects
- Deputy to Customer Operations Manager, super user role
- Leadership across the organization based on role expertise and Influencing skills
- Strategic Thinking - business and economic environment deep understanding and its impact on organization
- Internal and external customer service-driven attitude; Strong analytical skills - business planning and control; Result orientation - business expertise - resource allocation experience; Self-confident, good communication skills
- Drive financial and process compliance across the organization -strive for simplicity within the compliance processes Experience in ensuring internal ethical and financial compliance controls
- Understanding of financial reporting and tax to be able to demand high quality
- office based position
- Excellent communication skills
- Team player
- CZ/SK language, EN communication level
- Analytics skills
- Proactive approach, finding solutions, ideas
- SAP knowledge advantage
- Excel functions/formulas advantages
- Open mind