Engineering Supervisor
Wyndham Hotels and Resorts
- Muscat
- Permanent
- Full-time
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least three years progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field preferred.
- Previous supervisory skills required.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
- Ensure that the hotel is in compliance with all local, state and federal laws.
- Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
- Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards.
- Actively participate in energy conservation programs per Wyndham’s standards.
- Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
- Ensure compliance with the Americans with Disabilities Act (ADA).
- Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
- Assist in developing and controlling wage/salary, other expenses and energy budgets per Wyndham’s financial standards.
- Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
- Assist as necessary with special projects and renovations.
- Repair and program hotel electronic lock system.
- Assist in scheduling preventive maintenance tasks.
Employment Status: Full timeEmployment DisclaimerIn some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.