Patient Support Assistant - Outpatient Rehabilitation
Edward-Elmhurst Health
- Chicago, IL
- Permanent
- Full-time
- Position: Patient Support Assistant - Outpatient Rehab
- Location: Chicago, IL
- Full Time
- Hours: Monday-Friday, 9:30am to 6pm
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options, including Domestic Partner Coverage
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
- Demonstrates a commitment to the mission of Swedish Covenant Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Hospital.
- Name, Demographic, Financial and Limited Clinical
- Computer system access is assigned based on manager’s access level request and on the minimum necessary as described in this job description. Approval for level of access is given by the system administrator or manager of the department that has ownership of system/module. See Computer system Access controls policy
- Minimum high school graduate or equivalent; prefer minimum one year college course work.
- Preferred minimum six months experience in hospital or clinic registration/admitting, scheduling, patient financial services or medical records departments, or in a medical/physician practice setting.
- Excellent interpersonal communication and customer service skills.
- Ability to interact and communicate positively and effectively with multiple departments.
- Good working knowledge of basic medical terminology and anatomy.
- Knowledge of clinical office or department general policies and practices.
- Keyboarding at 45wpm.
- Good working knowledge of computers.
- Knowledge of Medicare, Public Aid, and managed care payment and reimbursement requirements.
- Ability to use good judgement and utilize independent decision-making skills to effectively problem-solve, resolve issues and facilitate department efficiency and productivity.
- Ability to prioritize and organize tasks, and to maintain flexibility in response to constantly changing demands.
- Patients and patient’s family members
- Physicians and physician office personnel
- Ancillary department personnel
- Nursing managers and staff
- Patient account personnel
- Visitors and guests
- Insurance companies
- Body Position: 95% sitting
- Repetetive Activities: Keyboarding, phone use