Recruitment Specialist

Acquire BPO

Mandaluyong City, Metro Manila
Permanent
Full-time

11 days ago

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!A SNAPSHOT OF YOUR ROLEYou are being eyed to join the Recruitment Team. As a Recruitment Specialist, you are one of the front-liners in providing excellent customer service through accurate profiling. You are expected to work hand in hand with the HR and Operations team in delivering the requirement through endorsement of candidates with the right skillset required by the campaign. You are instrumental in ensuring 100% delivery of target for all campaigns.As a Recruitment Specialist, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.Below is an in-depth description of your responsibilities:Account Management:Understand profiles of new campaigns.Knowledgeable of the profiles of the existing campaigns.Following through on the approved contractual requirements and pay of the roles.Continuously calibrates on profile/hiring process for each LOB.Partnership with Supervisors and Ops HMs.Good understanding of what makes the business successful (ops metrics, ops org structure, ops performance & retention strategies, growth plans).100% Fulfillment of account hiring requirementsStakeholder Management/Client Management100% Fulfillment of account hiring requirements.Ensure that follow-through on the agreed process and profile is in place.Determine what updates are essential and necessary.Know who the stakeholders are - what do they need, what they expect?Has good understanding of the business, effectively works on the implemented recruiting strategies.Support RelationshipsRecruiting support and implementation of shared plans/ initiatives with other departments.Reporting and AnalyticsFollow-throughs on reports which stakeholder should be updated on.Accurate reporting format, including essential information and data.Can clearly discuss and articulate provide objective of the report, trends and outcome of the dataUses the analytics data to make recommendations to address gaps or optimize outputSCOPE: Client and Program Leaders/Hiring Managers, Impact is across the site assignmentAdministrativeProcess Compliance and Policy AdherenceWHAT SUCCESS LOOKS LIKE100% requisition fulfillment across the boardSuccessful reassignment of displaced employeesStrong working relationships with clients and other stakeholdersContinuous growth and development for the entire teamWHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each with other.

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Acquire BPO

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