Senior Gas Trainer
Centrica
- Thatcham, Berkshire
- Permanent
- Full-time
- Lead the learning delivery of Engineering programmes ensuring employees can demonstrate competence across all aspects of the role and are compliant with relevant legislation and industry codes of practice.
- Deliver inspiring learning solutions that have our customers as the primary focus and which in turn will impact positively on our customers’ experience of British Gas and Centrica.
- Planning and delivery of both Academy and Field-Based training schedules and ensuring any service level agreements are completed to scale
- Delivery of whole training schemes, programmes, and award schemes including the timely completion of documentation and review requirements.
- Ensure that all pre-training / preparation activity is completed prior to commencement of sessions, in line with quality standards and SLA’s.
- Ensure learning delivery is compliant with awarding-body and Centrica quality frameworks and systems across all programmes.
- Liaise with operational stakeholders and the Academy teams to ensure the Programme is delivered on time and on budget.
- Ensure HSE and legal conformance as well as actively promoting and role-modelling safety performance.
- Ensuring the Academy site and training locations are appropriately prepared and are conducive with safe and effective learning environments.
- Ensure operational and regulatory risks are managed and escalated as appropriate.
- Lead by example in delivery, facilitation and assessment methods, in particular, to promote a culture where learners are treated fairly and have equal and appropriate access to learning.
- Review learning evaluations and act on feedback to support continuous improvement of delivery and facilitation in terms of learner experience, satisfaction, engagement and business impact.
- Work with Academy Site Manager to ensure the Academy is safe and fit for purpose
- Oversee day to day HSE performance and conformance on site
- Manage team performance in relation to quality and timely progression of learning journeys for technical engineers and apprentices
- Provide day to day leadership for Academy site team, including culture, leadership, professional standards, performance and development
- Must hold Core ACS plus DAH1 CKR1 HTR1 CPA1 or alternatively level 3 qualified Electrician
- Proven experience of delivering and facilitating technical and behavioural learning programmes within large customer orientated business, ideally from a sector where sales and service is a focus.
- Demonstrated ability to prioritise and manage all aspects of HSE across the learning environment.
- Proven track record of technical competence.
- Sufficient experience in a technical role and a full understanding of the Technical Operational Procedures relevant to any learner or group of learners.
- Understanding of National Vocational Qualifications, Scottish Vocational Qualifications, Learning Skills Councils, Sector Skills Councils, Funding Agencies, and Apprenticeships
- A functional knowledge of Quality Management Systems and ISO procedures.
- Ability to manage large group learning experiences or smaller interventions.
- Strong underpinning knowledge of learning delivery methodology.
- Able to hold performance and development conversations with others.
- Ability to oversee progression of multiple groups of technical engineers and apprentices.
- Experience in building effective working relationships that deliver great results
- Competitive salary and bonus potential
- Employee Energy Allowance at 15% of the government price cap
- Pension scheme
- Company Funded Healthcare Plan
- 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days
- Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance