JOB DESCRIPTION Help Ford's EPEO organization to deliver key Investment OKRs as a way to deliver to Ford's Enterprise Technology Goals. Act as the point of escalation within Ford EPEO to help partners and their key stakeholders solve technical problems to deliver the KR milestones. Be empathetic to our partners, understand their operating model and communicate clearly, effectively how our deliverables can help Ford Enterprise Technology achieve their goals Excel in navigating ambiguity and adapt to change effortlessly. Whether faced with scant information or inundated with diverse data and demands, you adeptly gather, discern, and integrate information within a dynamic, fast-paced setting Manage executive communication: deliver clear updates, propose features, and share perspectives that resonate with diverse leadership teams in Ford's key entities outside of EPEO & Enterprise Technology RESPONSIBILITIES Key Responsibilities Prioritize and advocate current and future needs into ITO Service Teams. Translate the user persona and collaborate with cross-functional teams within ITO to deliver the goals specific to Objectives & Key Results Ensure the project requirements are fully understood, prioritized and executed through standard process Define the validation strategy and contribute to and approve the validation plan In collaboration with ITO Service Manager, enable value delivery, understand and deliver roadmap to achieve ITO Transformation goals Communicate progress to Senior leadership at regular cadence Rapidly engage Service Line Owner if OKRs are off-track and implement corrective actions Understand ITO Infrastructure deliverables, workflows and task flows relevant to delivery of services. Coach teams on Agile Methodology, ensure ceremonies are fully executed and progress is measurable. Additional Requirements Strong problem-solving and analytical skills: ability to dissect problems and projects into manageable tasks. Leadership Skills: Demonstrated ability to direct and motivate the cross functional ITO Service Teams to meet Integration targets Interpersonal Skill: Strong team player who has a proven track record of working effectively in a cross-functional, matrix environment and with user groups. Proven ability to make decisions, positively influence others, and work well in a fast-moving environment Excellent written and verbal communication skills, including the ability to interact well with people at all levels within an organization Strong organizational, time management and prioritization skills Customer focus, value driven passionate about working to develop projects to address enterprise objectives. Exceptional attention to detail Comfortable with ambiguity QUALIFICATIONS BE/BTech/MCA/MTech degree Overall 10+ years of experience in IT with at least 5+ years hands-on AGILE Methodology and Tools. Training and certification as a professional scrum master (PSM) or as a Certified Scrum Product Owner(CSPO) are an asset. (Nice to have)
