Team Leader
WHSmith
- Manchester Airport, Greater Manchester
- £24,944 per year
- Permanent
- Full-time
Contract Type - Full Time
Hours per week - 39 hours
Shift Days - 5 out of 7 days, every other weekend off!
Shifts Times - Various times between 5am & 10pmFREE STAFF CAR PARKING
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FIRST 4 WEEKS TRAVEL FREE on BUS or METROLINKAs a Team Leader in our Manchester Airport T1 store, you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.Airport Requirements:
- 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps
- Criminal Records Bureau Check - to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
- Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan.
- Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness.
- Supporting our colleagues in an environment where everyone feels valued and welcome.
- Creating a sense of pride within the store to ensure we are operating safely and legally.
- Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV.
- Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
- Flexibility of approach that will allow you to support other stores in the area when needed.
- Ability to build strong relationships and communicate clearly and effectively.
- Experience of supporting employee training and development, and motivating teams to deliver their best.