Sherbrooke _ Mailroom Coordinator
Global Excel
- Sherbrooke, QC
- Permanent
- Full-time
- Scan documents using proper document profiles
- Print, prepare and complete all outbound communication including appropriate shipping method in a timely manner
- Complete outbound mail requests (including regular mail and special mailing requests for all departments)
- Monitor incoming documentation (fax, mail, scans, data entry and email boxes) and manage according to guidelines
- Manage relationships with outside vendors (FedEx, Canada Post, US Postal Service etc)
- Monitor mailroom volumes and advise Team Leader of any issues in getting mail opened, scanned and/or sent in a timely manner
- Maintenance of all mailroom equipment including setup of service calls when warranted
- Act as backup to reception
- Order inventory stock
- Organize work to effectively meet quality and service standards in the mailroom
- Aid in the development of guidelines and processes of the mailroom
- Ensure SLA’s are maintained and respected in relation to all mailroom tasks.
- Identify improvements to processes with the aim of cutting costs and improving efficiencies
- Monitor workload to ensure priorities are considered
- Intermediate computer skills (Windows, Excel, Outlook)
- Post-secondary education in Administration preferred.
- Ability to multitask in a fast-paced work environment.
- Experience working in a customer service environment.
- Highly organized with attention to detail
- Competitive wages;
- Group health /dental benefits, RRSP matching;
- Paid training and the opportunity for professional development;
- Growth and advancement opportunities;
- Work life balance;
- Focus on health and wellness initiatives with an excellent EAP program;
- Employee engagement programs that focus on fitness, food and fun;