Outsource Governance Compliance Analyst
FIS
- Manchester
- Permanent
- Full-time
- Oversee and monitor the activities provided by our outsourced partners, collaborating with internal stakeholders to monitor intra-group and third-party outsourced service provider relationships, providing second-line oversight in resolution and timely closure of non-performance issues against agreed Service Level Agreements (SLAs). Your role involves ensuring compliance with our outsourcing and third-party policies.
- Support the development and implementation of the Outsourcing Framework and champion it’s adoption through effective communication with all levels of the organisation.
- Manage the outsourcing framework, including policies, outsourced register and SLA documents.
- Oversee and maintain a central register of outsourced vendor arrangements.
- Conduct initial and ongoing materiality assessments in consultation with relevant stakeholders.
- Prepare outsourced oversight reports for internal committees.
- Monitor and report on outsourced supplier performance SLAs.
- Collaborate with Service Delivery / Vendor Managers to ensure that Exit Plans and all other required governance practices are in place.
- Monitor and communicates regulatory changes that impact Worldpay products, services and business activities from an outsourcing perspective.
- Participate in training promoting compliance awareness.
- Support the onboarding of new outsourcing arrangements in accordance with defined policy.
- Build relationships with key contacts and liaison points within Functional/Regional Risk and Compliance communities, Business Continuity teams, Global Entity Management and Compliance leadership, Internal Audit, Legal and Tax teams.
- Conduct due diligence and supports risk assessments for new and existing arrangements.
- Meet with Global Compliance Officers on a regular bass for status updates on outsourcing progress and updates.
- Other related duties as needed
- Experience in developing and managing outsourcing frameworks for payment institutions with awareness of Third-Party Risk Management/Vendor Management/Procurement processes within Financial Services Operational Risk Management.
- Awareness of operational resilience industry standards and requirements.
- Experience in building effective relationships with internal stakeholders and clients.
- 2+ years in the financial services industry with proven experiences in roles for outsourcing oversight.
- Experience with the UK and other global regulators with knowledge on FCA, EBA & PSD2 requirements.
- High personal resilience, a self-starter with energy and drive for results. A high degree of self-motivation is a given.
- Degree level education
- Excellent English communication and written skills
- High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment.
- Exceptional organization and process management abilities.
- Problem-solving mindset; solution orientated.
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities
- A variety of career development tools, resources and opportunities
- A fantastic range of benefits designed to help support your lifestyle and wellbeing