Despatch Operator

• To ensure all UK and Export orders are prepared efficiently and accurately.
• Preparing documentation and labels to facilitate the accurate dispatch of products, ensuring all information is accurate.
• Arranging and booking relevant transportation including flight bookings for domestic and export commercial shipments.
• Liaising with other Ipsen sites for order processing and distribution requirements for incoming and outgoing shipments.
• Packing of finished product, clinical trials and sample shipments, using a range of standard and insulated packaging components, adhering to the relevant regulations.
• Arranging miscellaneous and sample shipments with applicable couriers, adhering to customer requirements and Dangerous Goods requirements where appropriate.
• Daily checking and replenishment of all packing materials using ERP system to record stock movements.
• Use of Material handling equipment to store and retrieve items in the Dispatch area and load and unload product and components.
• Perform serialization/aggregation tasks as required for applicable shipments.
• Perform daily/weekly stock counts, stock reconciliation and assisting in year-end stock counts.
• Completion of all relevant paperwork related to specified duties.
• Handling of Customer returns and Product recalls.

• To perform assigned tasks whilst always adhering to current GMP requirements
• Report any compliance concerns to your line-manager or Quality Assurance Compliance
• To always work in a safe manner and raise any Health and Safety concerns to your line-manager or the EHS team to improve environmental and health and safety
• To play an operational and integral part in site processes; Unplanned Events and other investigations (OOS/Complaints), Corrective/Preventative Actions (CAPA), Change Control, and Internal Auditing, as required
• Ensure all training is kept up to date and documented by adhering to training plan requirements
• Do not perform any tasks you are not trained to complete
• You must highlight with your line manager any difficulties or misunderstanding or deficiencies in any SOP’s or work plans that may give rise to a workplace risk
• You must ensure that all hazards, incidents and accidents are reported

• We are a business that is experiencing exponential growth and change, therefore presenting a wide range of opportunities and challenges
• Major £multi-million investment in a New Drug Product Facility to increase the scale and capability of our Wrexham site, ultimately enhancing the products we develop for our customers
• A fantastic culture and working environment with many long-serving employees
• Huge commitment to Diversity & Inclusion - almost 50% of our top 160 leaders are women
• A genuine focus on the environment and sustainability – our Wrexham site is powered by 100% renewable electricity
• Competitive salaries and enhanced benefits package which includes annual bonus, generous pension scheme, wellness allowance and so much more.
• Awarded ‘Best Workplaces’ and ‘Best Workplaces for Wellbeing’ status in the Large Organisations category, as well as ‘Best Workplaces for Women’ in 2023.
• The pride of working for a company that directly impacts and changes lives for the better

Ipsen