Senior Community Director (4567U) Residential Life
University of California
- Berkeley, CA
- $65,500 per year
- Permanent
- Full-time
- Supervise 5-15 student paraprofessional and part-time employees.
- Participate in student, part-time, and professional staff selection process.
- Execute semi-annual staff training and ongoing professional development activities designed to provide additional training and team building within your direct reports and across GFL.
- Provide employees with formal performance evaluations, feedback, and performance management.
- Meet bi-weekly with each staff member to conduct goal setting, issues review, and ongoing feedback.
- Conduct regularly scheduled staff meetings.
- Oversee personal, social, and academic development of community members (e.g., developing programs to support academic success and social engagement; attending community meetings; facilitating community safety, and maintaining visibility).
- Create, advise, and implement community-based programming model.
- Meet regularly with key partners (e.g., RSSP, CAPS, OPHD, UCPD, CSI, Basic Needs) to build and support the operations of the community.
- Encourage living/learning environment through evaluation of student needs and assessing and providing programming and resources from across campus (e.g., Student Parent Project, ECEP, Graduate Division).
- Coordinate and facilitate orientation to the community for students and family members.
- Enforce policies and procedures. Facilitate conversations with students, staff, residential family members, and emergency contacts in conduct and crises.
- Ensure timely and thorough completion of the conduct process, incorporating community approach and restorative practices.
- Consult Assistant Director, Community Standards, Berkeley Housing Team, facilities management (onsite & P3), or other professional staff on conduct actions.
- Participate in “CD on-call” rotation to provide immediate response, consultative support, and crisis intervention to residents in graduate and family housing in 4 locations. A response may include responding to resident (e.g., students, family members, children) behavior that is inappropriate, in violation of policy, or negatively impacts others; providing referrals to campus and community resources; consulting with mental health support services; acting as a mediator to deescalate conflict; follow up on residents of concern; and document all contacts according to policy and process guidelines.
- Assist in the direction of paraprofessional and part-time staff and ensure the reporting of information in a timely and appropriate fashion.
- Work closely with colleagues from undergraduate Residential Life, RSSP, Dean of Students, Students Affairs, Graduate Division, UCPD, Fire Marshal, and city fire and police to implement and evaluate crisis response, emergency response, and safety issues (e.g., fire, criminal activity, earthquake)
- Function as a Campus Security Authority under Clery Act and under the California Child Abuse and Neglect Act (CANRA) to report observed/suspected abuse of children, dependent adults, and elders to designated law enforcement or social service agencies.
- Participate in and co-chair departmental committees by providing structure, direction, and feedback to the group and further the priorities of the department. Regularly update supervisor and team members on progress.
- Oversee department- or system-wide initiatives or collateral assignments. Work closely with the leadership team to develop strategy and implementation. Collaborate with team members and community partners to gather feedback, provide cross-support to initiatives, and implement community-wide programs.
- Represent GFL on campus committees and work groups.
- Build and maintain positive professional relationships across the department and campus.
- Manage assigned programmatic budget.
- Establish and maintain positive partnerships with other campus teams that impact GFL directly (e.g., RSSP, ResLife, Grad Division, UCPD, CAPS).
- Outreach and build relationships with GFL staff on other college campuses to inform our work with multiple perspectives and ideas.
- Nurture relationships with community non-profits, business partners, and citywide stakeholders (e.g., Section Club, Albany/Emeryville police and fire departments).
- At least 2 years of full-time, professional Residence Life experience.
- Knowledge of student development theory and child development theory or restorative practices.
- Knowledge of or ability to gain knowledge of University processes and procedures.
- Knowledge of advising and counseling techniques and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
- Supervisory skills such as hiring, training, and providing feedback to student staff.
- Demonstrated experience in judgment and decision-making, problem-solving and organizational skills in a student life environment.
- Skills in active listening, critical thinking, negotiation, problem solving, reasoning, organizing, written and verbal communication, and multitasking.
- Knowledge of risk assessment principles and the ability to evaluate risks and likely consequences.
- Ability to demonstrate multicultural competence, knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.
- Ability to work independently.
- Knowledge of common computer application programs.
- Ability to gain an understanding of University rules and regulations.
- Thorough knowledge of Student Affairs/Student Life specialization.
- Comfortable engaging in high-level decision-making and navigating ambiguity.
- Bachelor's degree in related area and / or equivalent experience / training.
- Experience with Public-Private Partnerships.
- Experience chairing committees.
- Experience working with large residential communities, and autonomous style-work environments.
- Master's degree in student affairs, higher education, counseling, ethnic studies, social work, or related field
- This is a 100% full-time (40 hours per week), 4 year contract position that is eligible for full UC benefits.
- This position is exempt and paid monthly.
- In addition, your compensation package will include an on-campus apartment.