Customer Service Agent Nordic Speaker - Majorel Barcelona
Majorel
- Barcelona
- Permanente
- Tiempo completo
- Swedish/Norwegian/Danish/Finnish native and advanced English
- Excellent communication and inter-personal skills both written and spoken
- User friendly PC skills: Office 365, CRM Database, and other internal platforms.
- A problem-solving and solution-driven mentality
- A positive, motivated mindset that will help you deal with some tricky customer problems.
- Goal-oriented work approach
- An open mind to changing priorities and business processes.
- Affinity with travel platforms
- Experience within customer service or contact center environments will be valued.
- Availability to work from the office and from home (within 100km from the office)
- Obligatory studies finished: According to the legislation in Spain, a Document to prove it will be MANDATORY to be able to hire you. Meaning Obligatory studies as ESO or High School. Any higher studies title will be an added value.
- 39h/week Full time contract (Monday to Sunday) with fixed working hours and 2 days off per week.
- Available shift: 09:00-20:00h (Rotatory)
- Starting with a Temporary Contract (probation period) that will evolve into a Permanent contract for a long term based on performance.
- Holidays: 27 working days of holidays/year
- Relocation Support: We'll support you to get all the necessary documentation
- “Feel Good” program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
- Free private health insurance if interested when getting a permanent contract.
- Flexible remuneration in nursery school transport if interested after probation period
- Attractive employee referral bonus campaign
- A multicultural and international working environment
- Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)
- Free coffee every day and free fruit once a week
- Be part of an exciting industry leading department with great opportunities to learn and grow your career
- Initial training and continued personal coaching