Customer Care Officer (Full Time) ($16-17K)
Make The Right Call
- 葵芳
- 月薪 港幣16,000-17,000元
- 長期
- 全職
- Fulfil daily operational tasks and documentation in line with Key Performance Index.
- Provide customer service to handle enquires and complaints, maintenance and ad hoc service
- Improve customer’s expectation and satisfaction level by providing effective and efficient solutions to customer
- No selling is required
- DSE / HKCEE or above
- A good team player and professional telephone manner with excellent customer service skills
- Good command of both spoken and written English and Chinese, Mandarin will also be an advantage
- Good PC knowledge and Chinese word processing preferable
- Knowledgeable and experience in customer service/ call centre/ e-Commerce will be an advantage
- Attractive basic salary with monthly performance bonus
- Flexible working hours
- In-house Gym for employee use
- Comprehensive customer service training
- Marriage leave
- Paternity leave
- Career development
- Medical coverage
- Vibrant and all-inclusive work place
- Equal opportunity Employer
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