French Customer Advisor for Airline Company
Foundever
- Portugal
- Permanente
- Horário completo
- Provide assistance to an international flying company that supports airlines all over the world
- Being part of a team specialized in offering support through written and phone communication
- Adapt easily to different scenarios and constant updates like aviation demands nowadays
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
- Native or proficient level of French (C2)
- Advanced level of English (at least C1) both verbal and written
- Ability to adapt to a challenging software system.
- Good communications skills and argumentation, create empathy from the first moment, being able to turn a negative situation into a positive situation
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
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