Customer Executive

  • Wrexham
  • £24,000 per year
  • Permanent
  • Full-time
  • 22 days ago
  • Apply easily
Recruit4staff is proud to be representing their client, a leading Manufacturer in their search for an experienced Customer Executive to work in their busy office based in WrexhamFor the successful Customer Executive, our client is offering:
  • £24,000 per annum
  • Days role, Monday - Friday 9am-5:30 pm
  • Permanent position
  • Benefits: 20 days holiday + Bank Holidays, Company Pension Scheme, Free Parking
The Role of the Customer Executive :
  • Manage the inbound enquiries from existing customers with regard to their orders and deliveries
  • Assist the sales manager with new enquiries and providing initial information to customers at request
  • Progress to processing customer orders and planning orders for production
  • Use SAP & Sage system to manage customer enquiries, orders and delivery time-scales
  • Assist with complaints and investigate issues with customers and the sales manager
  • Make outbound calls to customers who have expressed an enquiry from existing clientele and new business
  • Use MS Excel to manage reporting of orders outstanding
What our client is looking for in a Customer Executive :
  • Experience working in a customer service role from a fast paced manufacturing / logistics environment - ESSENTIAL
  • MS Excel Working Knowledge - ESSENTIAL
  • SAP or SAGE system Knowledge - ESSENTIAL
  • Good Communication Skills
Key skills or similar Job titles: Customer Service, Administrator, Customer Advisor, Production Admin, Sales AdministratorCommutable from: Chester, Wrexham, Runcorn, Warrington, Llay, Buckley, Flint, DeesideFor further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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