General Manager - Franchise
Hilton
- Marlborough, MA
- Permanent
- Full-time
- Weekly pay
- Paid vacation, sick days and holidays
- Medical, dental, vision insurance
- 401K Retirement plan with company match
- Travel discounts on our branded properties
- Career growth opportunities
- Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget
- Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences
- Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA.
- Managing loss prevention and risk management policies, safety standards and claims reporting
- Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive
- Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;
- Take part as a leader in the community and maintain a positive image for the property and BLA;
- Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group
- Any and all other work as required to complete the primary role of the position.
- Two (2) and more years’ experience as a General Manager of a hotel with Hilton property experience.
- Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning.
- Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.
- Expertise in standard hotel management systems.
- Hands-on leadership – our General Managers work directly with all their associates.
- Two (2) and more years’ experience as a General Manager of a hotel with Hilton property experience.
- Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning.
- Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.
- Expertise in standard hotel management systems.
- Hands-on leadership – our General Managers work directly with all their associates.
- Weekly pay
- Paid vacation, sick days and holidays
- Medical, dental, vision insurance
- 401K Retirement plan with company match
- Travel discounts on our branded properties
- Career growth opportunities
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.