Senior Application Analyst (Banking)
MUFG Investor Services
- Toronto, ON
- Permanent
- Full-time
- Be part of a global support team covering the IT Core banking applications, this includes supporting Project Managers in ongoing initiatives
- Provide Level 2 Incident & Problem Management support by working with both vendors and internal support teams to resolve technical and user issues during product migration and BAU,
- Coordinate with vendor and Support teams during Customization Deliveries, Patch sets, fixes. Interact with vendors of financial systems about technical issues and the coordination of enhancements,
- Document IT user procedures around IT Change Management & business user procedures while supporting user training,
- Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
- Development and enhancement of the platforms to increase automation and expand the utilization of features,
- Internal co-ordination between internal IT functions and groups to ensure quality service delivery and ownership of issues to complete resolution,
- Respond to requirement from regulators and auditors to provide appropriate support for information requests.
- 5+ years in a team responsible for providing analytical, technical support and administration of business banking applications,
- Exposure and understanding of Oracle DB, Oracle SQL, Oracle Weblogic, PL/SQL, Java, SWIFT Alliance Cloud, SWIFT MicroGateway, SWIFT MX/MT messages.
- Advanced business process and business analysis knowledge as well as financial and business acumen skills.
- Demonstrated working knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards,
- Experience in creating test scripts and methodologies, as well as implementing and executing test scripts,
- Excellent technical writing/documentation,
- Understanding of Application & Database architecture/infrastructure setup and management.